Watercolor of a sunset over a lake, with a cottage on a meadow, its windows lit and smoke rising from the chimney

24/7 emergency call-outs

Heat that stays on. Water that stays in the pipes.

We repair and install plumbing, heating and air conditioning. You get the price before we start.

Book a technician What to do right now

We repair and service

What’s wrong?

Choose the problem. We’ll show you what to do before the technician arrives, so it doesn’t get worse.

First, shut off the water

  1. Close the main valve where water enters your home. It’s usually next to the meter.
  2. At the breaker panel, switch off power to outlets near the water.
  3. If the leak is on a shared riser or before your shut-off valve, call your building’s emergency line. Only they can shut it off.
  4. Warn the neighbors below and mop up the water.
Book a leak repair

Check whether the building’s water is off

  1. Make sure the hot water valve at the inlet is open.
  2. Ask building management about planned shut-offs.
  3. If you have a water heater or tankless unit, check its power and status light.
Book a technician

Feel the pipe leading to the radiator

  1. If the pipe is hot but the radiator is cold, it may have air or a blockage. Open the radiator valve or thermostatic head.
  2. If the pipe is cold too, ask building management whether the heating is on.
  3. In a house, check the boiler’s pressure gauge. It’s usually kept between 1 and 2 bar.
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Write down the error code

  1. The code tells the technician which part to bring.
  2. Check the pressure gauge. It’s usually between 1 and 2 bar.
  3. Press reset once. If the error comes back, don’t restart it again.
  4. If it’s freezing outside, say so in your request: the system can freeze.
Book a boiler repair

Stop using water and skip the chemicals

  1. Don’t run the washing machine or dishwasher.
  2. Don’t pour in drain cleaner if water is already standing: the caustic solution stays in the sink.
  3. If water rises when your neighbors drain theirs, the shared riser is blocked. Call building management.
Book a drain clearing

Check the mode and the filters

  1. Set it to cool, with the temperature below room temperature.
  2. Take out the indoor unit’s filters and rinse them in warm water.
  3. If the unit drips or a pipe is iced over, turn it off until the technician arrives.
Book a technician

Don’t call us. Call your gas emergency line or 911 / 112

  1. Don’t touch light switches or appliances. No flames.
  2. Shut off the gas valve and open the windows.
  3. Leave your home and warn your neighbors.
  4. Make the call once you’re outside.

Everything behind the walls, one team

Plumbing

  • Leaks and pipe replacement
  • Faucets, toilets, bathtubs
  • Blocked drains of any kind
  • Water heaters and filters
  • Full pipework for renovations

Heating

  • Boiler repair and servicing
  • Radiator replacement
  • Underfloor heating
  • System flushing
  • Whole-house heating

Air conditioning and ventilation

  • Split system installation
  • Cleaning and refrigerant top-ups
  • Indoor and outdoor unit repair
  • Supply and exhaust ventilation
$0for diagnostics when we do the repair
24/7requests and emergency call-outs
2 yearsguarantee on all work

Pricing

The technician gives you the exact price after inspecting the job and before starting work. Parts are billed separately, with a receipt.

Cost of work
Plumbing
Faucet replacementfrom $120
Drain clearingfrom $150
Toilet installationfrom $220
Water heater installationfrom $350
Heating
Boiler servicefrom $180
Radiator replacementfrom $300
System flushfrom $500
Air conditioning
Split system cleaningfrom $120
Refrigerant top-upfrom $180
Split system installationfrom $900

How a call-out works

  1. You call or send a request

    The dispatcher finds out what’s wrong and tells you when the technician will arrive.

  2. The technician inspects and quotes

    You agree to the price before work starts. If you decline, you pay only for the call-out.

  3. Repair in one visit

    Technicians carry common parts and clean up afterwards.

  4. Receipt and guarantee

    You get a receipt and a 2-year guarantee. If the problem comes back, we return free of charge.

Book a technician

We’ll call back, confirm the details and give you an arrival time. If water is leaking right now, call instead.

+1 (000) 000-0000

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